Introduction
In a provider industry, which thrives on patron client relationship. It is necessary to have a criticism complaint redressal mechanism. There are probabilities that a customers isn't satisfied with the some product /provider and desires to whinge to get his /her worries addressed dues. All stake holders are given an opportunity to position across their issues and get those addressed justice through a formal defined technique.

Who can Lodge a Complaint?
All stake holders with whom we are a party, can resort a grievance, once they are disappointed with our behavior, product, or a service.

How to file a complaint
  • Can log on to the website www.rmsassesments.com & fill the complaint/suggestion form.
  • Can approach the corporate/Registered office and write his complaint in person.
  • Drop an email at rationalmultiskills.helpdesk@gmail.com
    OR
  • Write to us at address of company and through ordinary/registered post.
    Rational Multi Skill Pvt Ltd
    Sheikh Building,Shiraz Chowk,Khanyar. Pin code- 190003.
What inputs are required in a grievance?
  • Name of Complainant.
  • Contact No.
  • Reason(s) of complaint.
  • Product /Person that your complaint refers to.
Contact Details of Complainant:
  • Address with pin code.
  • Mob No.
  • Land line No, if held.
  • Alternate Mob No.
All stake holders with whom we are a party, can resort a grievance, once they are disappointed with our behavior, product, or a service.


Who will handle in the organization
Once a complaint is received on email / hard copy / Phone, it will be directed to the Grievance / Complaint Redressal Committee.
 
The composition of the committee is as under:

Authority Mushtaq Ahmad
CEO
Member Fayaz Ahmad Zargar
Business Development Officer

This committee will assemble as on required basis under directions from the president of the committee.

Complaint Form